We have owned a rental unit in the Aspens for 20 years and Blackcomb Peaks has managed our property for the last 6 years. Roy, Jamie, Dave and the team are our best managers by far. Our unit is always well maintained, and we are not constantly being billed for small service charges, as we were with other companies.Having an 'in house' staff makes a huge difference to the unit upkeep and customer satisfaction. Roy and his crew are always friendly, honest and accommodating. Over the years, Roy's help in replacing appliances, furnishings, etc, has been invaluable. Not only does he have great contacts, he has seen to the shippings and installation for us. Many thanks Roy and team.
We could not be happier to have chosen Blackcombpeaks for our property managers. The attention to detail and close, personal management of our property gives us great assurance our guests with love the experience. Since switching to Blackcombpeaks, we have seen a definitive increase in bookings and revenue, which is a huge plus.
As Canadian non-residents who really love Whistler, my husband and I very much wanted to purchase a rental property in the area but did not have sufficient time to come to Canada for long enough to see some potential properties in person. We were also quite hesitant about whether there would be an appropriate property management firm we could trust to effectively manage and look after our property. Our real estate agent highly recommended Roy Wiltshire of Blackcomb Peaks and after one long distance phone call we knew this was the guy! Roy went out with our agent to see a few places we were considering and gave his very honest and direct feedback, leading to a great purchase. Since then, Roy and his Team have gone above and beyond in treating our new purchase as if it was their own. Roy has assisted us in purchasing new furniture, appliances and making adjustments, big and small, to our property. We’ve been very impressed with his highly dedicated team, especially Dave and Jamie, who both go out of their way to make sure that our house is shown in the best possible light and that we are happy as home and rental owners. We have also been very pleased at their marketing capabilities – seeing our place quickly rent out and seeing the Blackcomb Peaks cookies reach out to us at every turn online. Had it not been for Blackcomb Peaks, I do not believe we would have had the confidence necessary to purchase and rent a house so far away. In a few short months, Roy and his Team have helped us transform our house into a modern and sought after rental home. The property’s bookings are impressive, the house has already increased in value, and we’ve also managed to personally enjoy a bit of Whistler’s epic winter this year. Roy could not have been more right about his property recommendation – we are thrilled with the house and the way it is being looked after. Thanks to Roy and his amazing Team for an amazing first experience in the Whistler housing Market. We are beyond happy with the service, the marketing and especially the integrity!
We are fortunate as the owners of a unit in Snowbird to have had Roy and his team at Blackcomb Peaks manage our property from the moment we purchased it. As non Canadian residents, we have leaned heavily on Roy for all manner of extras, from replacing white goods and other furniture to picking up and transporting artwork and furniture from Vancouver. All this and more is done with a no nonsense efficiency and good humour. The maintenance of the unit, cleanliness, and outstanding occupancy rates are a testament to the first class service offered by Blackcomb Peaks Accommodation - thank you all.
As new owners in The Aspens we had no experience in owning a vacation rental property. Roy and his team came highly recommended and we have to say they've lived up to their excellent reputation. Roy has been doing this for a long time and his experience is evident. We have been relying on him to guide us through the early stages of being a new owner. He is always willing to help in every way that he can. He manages many properties but he's 100% there for us when we need him. This is true of his staff as well. They are all simply awesome! When we first took ownership of our condo, we undertook a number of projects to upgrade our unit and every time we hit an obstacle they were right there to help us. Roy and his team's connections have made making any changes very easy and affordable. Second to choosing to buy a condo in Whistler, selecting Roy and BlackComb Peaks to manage our property feels like the smartest thing we've ever done. They make owning a vacation rental so effortless for us. We truly believe that they care as much about our property as we do and will do whatever is necessary to ensure that we and our renters have the best experience possible.
-Jay and Nicole Gregory
We have recently purchased in the Aspens. We spoke to Roy of Blackcomb Peaks before buying. What we got was a straight shooter, who was upfront about everything. He and Blackcomb Peaks have been strong advocate for us in our reno to make the property rent ready, and helped make things easy. They have delivered on absolutely everything they said they would, and worked to make everything right!…a rarity in this world. Thank you Roy, Alan Dave and all!
I am an owner in the Aspens and my family and I have used Blackcomb Peaks for many years to manage our suite for us. We find the level of service, communication, and responsiveness second to none. There is always a team member available to assist our guests and us with any needs that arise. They are courteous and always helpful. Roy, Jamie and the Blackcomb Peaks team work together as a unit to provide the best management services I have come across. We own resort property in Hawaii and in Vancouver and have a lot of experience working with managers and I always refer to the Blackcomb Peaks team on how things should be done. I have recommended them to many many clients and friends. Keep up the great work guys!
Roy and his team have been great. They give very personalized service and look after every detail to the best of their ability. They also helped us do a major renovation that went very well from both a cost and quality standpoint I highly recommend Blackcomb Peaks.
Blackcomb Peaks Accommodations provides its owners and its guests with excellent service. As an owner, I am very pleased to have them manage my unit in The Aspens. Jamie could not be more responsive and helpful. She really goes the extra mile to make my experience and my unit the best they can be. Roy's excellent contacts, knowledge, abilities and high standards made my renovations smoother, better and cheaper than I had hoped for. I am happy to have chosen BPA to manage my unit.
Fantastic in every sense!
We've been owners in Whistler since 1997 and for several years tried quite a few property managers, never quite finding that desired combination of attentive care and good revenues. We retained Roy Wiltshire at Blackcomb Peaks in 2006 and have been very pleased since then. Roy and his team provide a fantastic service, at a fair price, and we're very pleased with the revenue results as well. We like the comments guests leave about the manager's service as it leads to repeat customers. We also appreciate that Roy treats our vacation home like his own and makes sure it is up to standard at all times.
-Lynn and Brian Scholfield
As an Aspens owner for over 20 years and an original client of Roy Wiltshire and Backcomb Peaks Accommodations I find Roy and his staff to be trustworthy, prudent and fair. Good luck finding anyone else who can maintain your condo to "Roy's" standards. Think Snow!
Blackcomb Peaks has managed our Aspens condominium since 2005. Their attention to detail and innovative approach ensures that all of our guests have a world class experience in Whistler. We could not be more pleased with their services.