Blackcomb Peaks Accommodations - Policy Information

The following is a list of our policies and procedures that are in effect when you stay in one of our Blackcomb Peaks Accommodations. All Blackcomb Peaks customers will receive full documentation prior to your stay with us - the list below is presented here to allow you to become familiar with our policies.

If you have any questions, please feel free to send us a note.

Policy	Property Policy	Comments
Minimum Stay	3 Nights	min. 5 night over Christmas Holiday, New Years, and President's week (US holiday)
Check-in Time	4:00 PM (PST)
Check-Out Time	10:00 AM (PST)
Cancellation	45 days cancellation	Cancellations more than 45 days prior to occupancy will forfeit 25% of the booking & cancelations within 45 days of occupancy will forfeit the remainder of the booking amount unless the unit can be re-booked. If re-booked guest will forfeit 25% deposit.
Smoking	No Smoking	Smoking will result in the loss of the guests damage deposit to pay for the cleaning required.
Terms of Eviction	24 hr security	Will be evicted for excessive noise, common and private property damage, disturbing the peace. Please note: Special policies apply for Woods unit, please see Woods page for specific details.
Property Damage	We do cash damage deposits	Guest will pay for all damage incurred while the guest is staying in the property, even if the the offender is being hosted by the guest.
Liability		We are excluded from liability for personal bodily injury in our home, while in transit to, or while on resort property.
Pets	No pets allowed	Any signs of pets will forfeit the guests damage deposit to pay for the cleaning required.
Housekeeping	every 5-7 days	Depends on length of stay.
Maintenance Emergencies	Call housekeeper	For the Woods Townhomes please call Roy @ 604-818-8344 to arrange the details.
Terms of Eviction	Excessive Noise or Damage	This policy is enforced and determined by the property management.
Guest Stay Contract	Not Needed
Instructions and Access Information	by Fax or E-mail	Information will be E-mailed or Fax no later than 7 days prior to your arrival.
Parking		Parking is dependent on the accommodation you book. Paid parking rate is usually $12 Cnd. per night and may be purchased at accommodation.

Payment Procedure
We accept Cheques, Bank Transfers and Visa with payment due in FULL 45 days prior to arrival.

Policy	Amount Required	Due Date	Payment Method
Reservation Deposit by cheque	25% of Total Reservation	Two weeks after booking	Cheque, Cash or Bank Transfer (non refundable)
Reservation Deposit by Credit Card	25% of Total Reservation	2 days after booking	Visa, Mastercard and American Express
Damage Deposit by cheque	$300 US/$450 CDN	45 days prior to arrival	Cheque, Cash or Bank Transfer
Damage Deposit by Credit Card	$500.00 CDN.	Within 5 days of departure	Guest authorizes charge of full amount or portion thereof within 5 days of departure in case of property damage.
Balance Payment	Balance in full	45 days prior to arrival	Cheque, Visa, Bank Transfer